Overview
What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Propel your digital transformation.
SL1 in a Managed IT Services Environment
Monitoring Suite that lags way behind for Modern Use Cases
Apart from …
Sl1 Review
Feedback on ScienceLogic
***Wonders of SL1***
One-Stop Solution - ScienceLogic SL1
SL1 has been stronger partner to work with
ScienceLogic SL1 in my views
Insights of ScienceLogic monitoring tool
Science Logic : Journey from Better to Best
ScienceLogic SL1 Top Notch Monitoring Platform
How ScienceLogic SL1 Differs From Its Competitors
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
This has improved as SL1 offers deeper levels of monitoring and also easier management of the platform (Ease of management is important as changes are more likely to get done. If I make an improvement to a …
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
These are the benefits we noticed for automating our monitoring through ScienceLogic:
- Improved security and compliance. Automatically record and audit all employee actions within a workflow, safeguard vital data, restrict access and roles of users and alert project owners when any problems arise.
- Cen…
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
ScienceLogic Integration
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
- SL1 automates the discovery of the new customer infrastructure on-prem, in the cloud, etc. This allows for quicker onboarding. Having said that. it is still a subject of the security review in many DCs and this (although not a technical or capability issue) tends to impact the deployment times …
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
ScienceLogic Integration
Awards
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Reviewer Pros & Cons
Video Reviews
1 video
Pricing
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.50 per month per node
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ScienceLogic SL1?
The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.
With SL1, the user can:
- See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
- Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
- Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.
ScienceLogic SL1 Features
- Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
- Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
- Supported: Topology-Driven Event Correlation
- Supported: Full-Stack Topology Mapping
- Supported: Business Service Monitoring
- Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
- Supported: Analytics - ML-Based Anomaly Detection
- Supported: Incident Automation - Event Forwarding & Email
- Supported: Dynamic Baselining Analytics
- Supported: Manage Workflow Health & Endpoints
- Supported: Dashboards and Reporting
- Supported: Log Collection
- Supported: 400+ Pre-Built Monitoring Integrations
ScienceLogic SL1 Screenshots
ScienceLogic SL1 Videos
Watch Eliminating Visibility Gaps While Driving Tool Consolidation
Watch Diagnosing and Resolving Service Impacting Issues with Behavioral Correlation
Watch Automating Troubleshooting for Faster Root Cause Analysis
Watch CMDB Accuracy With Real-time Synchronization of Monitored Environment
Watch Understanding Infrastructure Impact on Apps with AppDynamics
ScienceLogic SL1 Integrations
- Kubernetes
- Cisco HyperFlex
- Nimble
- Hyper-V
- MySQL
- Dynatrace
- New Relic
- Cloud -AWS
- Azure
- Google Cloud
- IBM Cloud
- Aliyun
- CloudStack
- OpenStack
- etc.
- Cloud Services – Amazon EKS
- ECS
- Fargate; Azure AKS; etc.
- Containers – Docker
- etc.
- Software-defined Networks/WAN – Cisco
- VMware
- etc.
- Network - Cisco
- F5
- Juniper
- Meraki
- Riverbed
- Aruba
- Avaya
- Fortinet
- HP
- etc.
- Storage - Dell EMC
- NetApp
- HPE
- Hitachi
- Nutanix
- Pure Storage
- etc.
- Hypervisors – VMware
- Xen
- KVM
- etc.
- Operating Systems - Unix
- Windows
- Linux
- Business Applications
- Databases - Microsoft
- SAP
- Office 365
- MS SQL Server
- Oracle
- IBM DB2
- etc.
- APM - AppDynamics
- etc.
- etc.
- Storage - Dell EMC
- NetApp
- Pure
- HP/Nimble
- etc.
- Cloud -AWS
- Azure
- IBM
- Aliyun
- Openstack
- etc.
- Applications -Microsoft
- SAP
- etc.
- Compute -VMWare
- Microsoft Hyper-V
- KVM
- Linux
- Unix
- Converged -Nutanix
- Unified Communications and video - Cisco
- Polycom
- Tandberg
ScienceLogic SL1 Competitors
ScienceLogic SL1 Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac, UNIX |
Mobile Application | No |
Supported Countries | Americas, EMEA, APAC |
Supported Languages | English |
ScienceLogic SL1 Downloadables
Frequently Asked Questions
ScienceLogic SL1 Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 0% |
Enterprises (more than 500 employees) | 100% |
Comparisons
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Reviews and Ratings
(380)Attribute Ratings
- 9.2Likelihood to Renew19 ratings
- 9.9Availability13 ratings
- 8Performance13 ratings
- 9.4Usability13 ratings
- 6.4Support Rating18 ratings
- 8.6Online Training5 ratings
- 8.3In-Person Training5 ratings
- 8.1Implementation Rating78 ratings
- 10Configurability7 ratings
- 8Product Scalability1 rating
- 7.8Ease of integration14 ratings
- 7.7Vendor pre-sale4 ratings
- 8.5Vendor post-sale5 ratings
- 8.5ScienceLogic Infrastructure Visibility Rating68 ratings
Reviews
(1-25 of 108)- Ping monitoring and polling reports are very good. Customer-first looks for this feasibility and how closely it can monitor that is well defined in ScienceLogic SL1.
- Collectors' connectivity with SL DB is very stable. We hardly see issues of any connectivity failing. Agentless is far better and easy to handle and use than other tools. The best part is plug and play type.
- CDM monitoring, it really does well and has wise poll reporting.
- The dashboard is really awesome. We use and showcase to customers their servers as a whole, and for one server, a lot of details can be checked under the performance graph.
- Bulk Onboarding/Offboarding is so good in ScienceLogic SL1. Search criteria are matchless. ScienceLogic SL1 has such a beautiful, organized field.
- Suppression alerts, FS is so well defined, easy and quick to use.
- ScienceLogic SL1 has improved so much in defining license consumption, which shows license consumed against all items.
- Log monitoring and event monitoring should be defined and should not be enabled with event ids. We have to create a duplicate Dynamic App if different events ids are to be enabled as per application. More visibility and descriptions should be included in the Log and Event id monitoring description.
- Database monitoring should be enhanced, and more advanced features should be added, such as replication, DB mirroring, DB Sync, Log Shipping, etc. So far, with the Dynamic app, we can't monitor DB status. The same goes with virtual server addition, we don't get DB status alerts which is deadly required. The same goes for all the DB like Oracle, Postgres, MySQL, and others. Numerous features and capabilities should be there. You may take the example of CA UIM, which has more than 75 parameters to enable against DB. ScienceLogic SL1 is lacking badly in this area.
- UNIX servers cluster monitoring is not that good, we can only monitor cluster nodes' status, but there are more that can be captured as part of features.
- TOP 10 processes and services should be captured for CPU and Memory. We don't have such things yet that can be enabled or found in a server.
- HADR, AS400 are majorly asked for by customers but till now it's not available.
- Application deep level monitoring is very limited in scope, such as HTTP, DNS, AD, and others.
- ScienceLogic SL1 reports don't work so well. They need to be worked on it for internal troubleshooting purposes.
- Hardware, Backup, and Storage monitoring are very limited in scope, which should be increased.
- Traps based monitoring should be encouraged more from ScienceLogic SL1.
- Monitoring with advanced features of Active Directory, DNS servers, Exchange servers, etc., should be more in scope.
- The most important thing, PowerPack, which is in ScienceLogic SL1, should be tested well and should be released only with the consent of the Application/DB team.
- There should be a team who should work on Community PowerPack so that if the customer wants to make it and use it via general availability should be available.
- Customer support and follow-up have gone down over the past two years as if they don't bother, which has a negative impact. Customer is big or small. SMEs who work ideally send out messages to other organizations about how good a tool is or how bad its support system is.
- A quarterly training session should be organized, as in real terms, your ScienceLogic SL1 is driven by SMEs who work on your tool, and many of the wrong impressions are sent due to SMEs' ignorance even if the tool is good.
- I see the big scope of ScienceLogic SL1 as a monitoring tool provided 10% of ScienceLogic SL1 product is improved. The demand for 10% is so much, and it's not good that it's the main reason your 90% good things are sidelined.
Propel your digital transformation.
- SL1 provides monitoring for various databases.
- SL1 can monitor all popular operating systems.
- SL1 uses monitoring agents and agentless monitoring.
- SL1 requires a lot of CPU resources.
- User Interface is not intuitive.
- Documentation is poorly organized.
SL1 in a Managed IT Services Environment
- Event Monitoring
- Dashboards and creating custom Dashboards
- Device Discovery
- More freedom to create custom dashboards as on the previous versions we could do much more
- The Performance TAB windows is too small and cannot be resized or maximized when looking at reports for "Overview", "File System" and any of those items.
- There are not enough widgets to create stunning dashboard in AP2
- The reporting feauture is a very untouched area.
Monitoring Suite that lags way behind for Modern Use Cases
Apart from Monitoring the Customer Infrastructure, SL1 needs to be integrated to data lake to ensure efficient reporting and limited load to the Monitoring Module. SL1 PowerFlow was used for this integration.
In the existing engagement, expectation was to migrate from old monitoring suite to SL1.
- Custom Integrations via SL1 PowerFlow
- Ability to configure Run Book Automations
- Customize the Dynamic Applications as per requirement
- Buggy Software. A lot of features which must have worked out of the box were fixed during the course of implementation. This led to a lot of delays in delivery.
- Limited documentation for Custom Development in SL1 PowerFlow and/or ScienceLogic SL1 Monitoring Suite.
- Example: There are no best practice recommendations for:
- Custom Monitoring expected out of Scripts hosted on Agent-Based Systems.
- Custom Development which would be required for Integrations configuration via SL1 PowerFlow
- Sluggish Support: After logging a Support Case, it takes too long for resolution / response. Really strange that there's limited tracking despite escalations.
- Professional Services Subscription
Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
ScienceLogic SL1 in my views
- It can monitor any Network devices, Operating system, processes, hardware and many more.
- some more flexibility should be there like , it should provide functionality to get tcpdump if user is facing network disconnect between infra servers to devices
ScienceLogic SL1 Top Notch Monitoring Platform
- Grouping of Devices for central management
- communicates with Service Now very well
- Easily search customers or devices
- Dashboards could do with being more "out of the box" friendly
- I constantly switch bewteen the new AP2 and classic view for different functions
- different user privileges could do with being more generic or simpler
ScienceLogic: Journey of the Better to Best.
- Monitoring of Devices.
- Log collection.
- Clear Dashboard View.
- To find options on getting model ID and Serial number while using SNMP for Windows or Linux devices.
- To store more amount of data on a device basis.
- SL can optimize the sigterm issue by itself or can find out the exact reason on the collectors.
ScienceLogic SL1 A Worthy Tool for MSPs
As an MSP we required to upgrade our tooling to allow us to properly enable monitoring of a customers infrastructure and alert at the correct levels from a device to a business service impact. Without ScienceLogic SL1 we were only ever able to monitor at a device by device basis and not see the entire overall impact a device outage could have on a business service and the business as a whole. We are also extending the usage of this to start automation of some of the more basic events and alerts so that we can attempt auto remediation & resolution on simple recurring issues. ScienceLogic SL1 has also given us the ability to properly look at root causes as we have more data from the various sources and can look at the events that occurred for those high priority issues in greater depth.
- Automations
- Discovery
- Deep Monitoring of different OS/Network Devices
- Some of the User interface still requires work
- Monitoring of non common hardware
User friendly Monitoring Tool
- All types of Infra can monitor
- Severity of Events
- Maintenance mode of a device
- notification need to be there before clicking on upgrade button
- Notification need to be there before reboot collector
- Delaying to present the current uptime when rebooted a collector
SL1 review
- Manage the events Properly.
- Dashboard is well designed and detailed.
- By the help of this we can easily fetch the detailed reports
- Sometimes, Report creates problem it not generated properly.
- we can improve our automation policies
ScienceLogic - AIOPS Leader
The product helps us provide "monitoring as a service" which includes the platform components and the experience and skills required to implement and manage the service. This allows businesses to concentrate their efforts on their core mission
- Automation & low code/no code collection options.
- Support for traditional data centers, cloud-native services and hyperscalers.
- Multi-tenancy.
- Increase out-of-the-box support for technologies not currently covered.
- Improve reporting ease of use/customisation
Our customers have/do range from state entities, banks, insurers, retailers and various business types.
Whilst we do not have any "small" customers, I would imagine that it may not, due to cost, be suitable for many "small" customers.
Also, more difficult to implement for customers who do not share the vision and goal of AIOPS & monitoring as a service etc.
I would highly recommend the "workshops" (eg Clarity) provided by and/or conducted together with SL.
Useful all round monitoring tool
- Easy to configure for monitoring devices of the same make and model.
- Straightforward to develop powerpacks for new or updated devices.
- Easy to configure for setting alerts on devices and device models.
- Easy to create dashboards for device or service monitoring.
- Creating powerpacks from scratch for new devices may be straightforward but will rarely be easy. Rewarding when completed, but not easy.
- Developer documentation needs a rethink. While the information may be there (it isn't always) it is not easy to find. This is not helped by using different terms for the same things.
- A developer console/dashboard for monitoring data collection from powerpacks instances without having to switch webpages or have to monitor multiple webpages.
1. When we needed to monitor an application that comprised of several devices and network components, it was easy to set this up and, after a little training, easy for the operations team to use it.
2. When we needed to monitor part of a cloud it was not so easy to configure, but once that was done, it was very easy to use for the operations team as it followed the same style as the application monitoring.
Reviewing Pros and Cons of ScienceLogic SL1.
- Integrations with ServiceNow for CMDB population and alert escalation.
- Customizable collections of performance and capacity metrics.
- The ability to customize event policies for alerts.
- Native multi-tenant features and functionality in the platform.
- The legacy EM7 interface can be overwhelming with configuration options.
- RBAC roles and policies can be difficult to manage for larger organizations.
- PowerPacks are required for nearly every vendor's platform, which requires software development resources in-house, or having to work with ScienceLogic to request and prioritize support for new vendors.
- Auto-Discovery feature is very good which helps us in building relationships between hyper-v and VMware host and guest devices. Also, it helps in building the relationship with MSSQL Databases.
- Ability to perform bulk discovery and update in ScienceLogic.
- Flexibility to clone the Dynamic Applications and do custom modifications.
- Flexibility to create custom RBA's and do several automations.
- Also ScienceLogic has come up with several new power packs for integrating with third party tool like ELK, Kubernetes etc which are readily available for use
- OOB Reports (Availability and Capacity) are not very user-friendly and also do not fetch correct data most of the time or even show blank reports a lot of time. A very limited number of reports and that too very basic and do not comply with industry best practices (like Availability reports do not have a business and not business hour feature and even does not exclude the outages during scheduled maintenance)
- Dashboards do not have a lot of widgets and are hence are not able to create complex dashboards. There should be the flexibility of adding an additional column on dashboards through Custom attributes.
- Not possible to put only a few metrics (like DB services) in maintenance for a certain period. The entire server has to be put in maintenance mode and then even OS alerts get suppressed.
- The audit logs page does not get loaded and gives "504 Gateway Time-out" most of the time
- Every small customization is treated as PS work and PS is very costly.
- The SL1 support team does not support and even does provide suggestions on issues on customized DA even if the issue is because of the built-in ScienceLogic functions. There are a lot of internal Dynamic Apps (Like for filesystem, services, processes, availability, etc) where there is no visibility on the logic of how alerts are configured.
Cognizant Review
- On prem Monitoring
- Cloud monitoring
- customization option available to explore solutions that are not available out of the box
- Integration Options
- Integration Options
- License flixibility
- PS cost
- Frequency to release new cloud service support
- Monitor diverse set of hardware and software
- Provide single unified view of the current state of infrastructure
- Application performance monitoring
- Single view of all past alerts, not grouped by devices/monitored (i.e. "activity feed")
So far so good
- Power packs
- User Friendly
- Vendor relationship
- Automation
- Reporting
- dashboard
- Performance data retention
SL1 Simply
- Business Services are a welcome addition to the capabilities of the SL1 platform
- Collections capabilities. Being able to ingest multiple forms of data streams to provide a more holistic view of an environment
- Giving the clients the freedom to apply specific monitoring that is tailored to their environments
- Ease of deployment of Business Services
- A simplified view to represent multiple SL1 deployments in one place
Decent but needs work
- Monitoring
- Flexibility
- Granulairty
- Reporting
- SSO integration
- Performance criteria
- Error reporting and management
- Flexibility to leverage custom tools
- User experience and dashboarding, primarily catching up classic UI elements to the current design
- Extending discovery and device identity
SL1 ScienceLogic: is it right for you?
It can gather also chassis and SN info. It has more functions but on a daily job we use part of it
- Monitor devices availability
- It lets you set maintenance mode
- the 2nd version is more readable and intuitive
- Elaboration power
- Install and customization support from Australia, very uncomfortable for other tmie zones
- Newer version accessible only by rewriting the address, it seems to be still in Beta
SL1 event management
it has a very good event management system providing real-time monitoring and incidents management
also, it provides us with daily, real-time, scheduled monthly and weekly performance reports for our company and most of our clients.
we use SL1 as a root cause analysis if any issues arise and troubleshooting the issues is easier when you are able to identify the route cause faster.
- incident management
- servers and network monitoring
- performance reporting
- route cause analysis
- reporting need to be enhanced and have more friendly interface with more features
- dashboards need to be more vibrant and easy to use
- agent usage is good for keeping performance data on the managed server
ScienceLogic insights
- With the use of PowerFlow and sync Pack, integrate and simplifies the Onboarding process.
- The Use of Global Manager puts forward a Holistic view of your entire tooling Infrastructure through a single glass of pane.
- Monitoring various Network and storage device vendors and the support can be requested pretty easily for any new vendor make or model via support page.
- Cisco ACI Monitoring has some challenges with Rest APIs as we are facing some issue with the endpoint alerting which we don't have a way to properly snooze.
- Alerts or KPIs needs to be flexible so it can adept easily while we migrate form any other tool in the market.
- Tool should provide Flexibility locally in the configuration so that we don't have to alter the Global settings until/unless thing is required on a Global span.
power pack should be extended for support and the use should be simplified so we don't have to do lot of out of box customization.
Short review from system monitoring perspective.
- Data flow.
- Manage system.
- Reporting
- UI
- Automatization.
- Resource consumption.
ScienceLogic SL1 review
- it is able to collect data via SNMP
- it is able to graph them
- it is able to receive Syslog messages from devices and create events from them based on defined rules
- I'm not sure whether it is doing above things particularly well but it does them fine
- from my experience so far, customization options are really poor - although you can write your own scripts in several places, their interaction with ScienceLogic SL1 back-end is hard to debug and appears to be reliant on undocumented proprietary python libraries
- options to integrate with other software suffer from the same points as mentioned above
- In my experience, UX/UI has been quite unpleasant for me and my colleagues